Prêmios

awards conquered

The essence of Ouro Minas is to offer products and services, prioritizing quality and excellence in customer service.

Awards are a result of teamwork, giving us direction on this path.

Trip Advisor, the world's largest travel portal, awards the best hotels, destinations, restaurants, and tourist attractions in specific geographic categories. And it is with great pride, honor, and gratitude that we receive this award. Travellers' Choice Best of the BestIn a free translation, "the best of the best in travelers' choice".

This means that Ouro Minas is part of a very select group of Top 10% in the worldThis award recognizes companies that have received consistently excellent user reviews. A reason to celebrate with everyone who made this possible: every customer who took a little of their time to rate us, and every team member who strived to provide quality service and Ouro Minas products the way we are committed to.

The winners of the Travellers' Choice Best of Best and Travellers' Choice awards are calculated based on millions of reviews and opinions collected in a single year from travelers worldwide on TripAdvisor. The awards take into account the quality and quantity of traveler reviews and the specific ratings of each award category. The hallmark of the winners is, and will continue to be, outstanding service and quality experiences for travelers.

Travellers' Choice Best of the Best

Category: Best Luxury - Brazil

But what exactly makes a hotel one of the best in the world?

Service

For us, the most important product in the hotel industry isn't a soft bed, a hot shower, or fast internet. It's excellent service. That's why we value it so much.

Quality

In every sense. It needs to be present in the cleaning of the apartment and in the bread for breakfast. That's why we rely on our entire chain of suppliers and partners.

Structure

Having a robust and efficient structure is no easy task, but it's essential to guarantee the comfort of all our clients. It's the kind of hard work that only fails if something gets out of control.

Breakfast

Hotel breakfasts have to be special. After all, they're an added attraction on leisure trips and a unique moment on business trips.

Amenities

Who doesn't like to be treated well? Spacious bed, cotton sheets, pillow menu, bathrobe... Everything to offer a very positive experience.

Apprenticeship

100% of the evaluations are analyzed and, when possible, put into action. After all, that's how we build an ever-better Ouro Minas.

Top of Mind Award - Successful Brands

The award recognizes the Successful Brands of Minas Gerais, chosen based on strictly technical criteria and through an opinion poll commissioned exclusively by Mercado Comum to the Olhar Institute for Strategic Research and Information.

What does this mean? It's the brand that comes to mind when you hear a certain segment mentioned. Since it first appeared in 1998, Ouro Minas has won every year in the "hotel" segment. A source of great pride, but even more so of gratitude to all our clients, guests, partners, suppliers and, of course, our entire team.